Experience:
10/2003 - Present Temp Agencies
Spokane WA
While waiting for a permanent position with a company I have been filling in
at different positions keeping my skills sharp. I have worked in a Doctor
office as billing expert to working as an Interim Office Manager while the
owners went on vacation for four weeks. I look forward to finding a
position utilizing my education and skills.

10/2002 - 9/2003 Inland Pharmaceutical Services Spokane WA
Medical Billing Specialist
I was responsible for billing all insurance companies using ICD 9 and CPT
codes. I billed on line to Medicare and Medicaid. My responsibilities also
included posting the payments received from the insurances companies. I
dealt with the public on a daily basis. I also composed letter to Medicare
disputing denials with positive result. I worked an A/R of 4,000,000.

5/2002 - 10/2002 Sacred Heart Medical Center Spokane WA
Patient Registrar
I verified patient information, including verifying insurance through Point
share and Group Health using Veripoint. Calling patients to pre-register
for future Hospital stays.

12/2000 - 3/2002 Spokane Home Healthcare Spokane WA
Medical Insurance Specialist
Responsible for maintaining billing edit for accuracy prior to printing
bills, managing and maintaining over 300 different insurance companies and
working an A/R of over $350,000. Reviewed claims (bills) for accuracy of
HCPC, Diagnosis (ICD9) authorizations, pricing, quantity/units, and correct
billing address for customer/insurance and insurance ID number. I composed
Provider Appeal Letters when disputing amount or lack of payment from
insurance companies. Prepared forms outlining equipment and supply cost for
insurance purposes, including; Medicare, Medicaid and other agencies paying
bill of specified equipment and supplies. I have worked with insurance
companies by phoning, faxing and writing to verify coverage.

8/2000 - 12/2000 Pitney Bowes Spokane WA
Collections
Hard-edged collections, copiers and other equipment supplied by Pitney
Bowes.

4/1998 - 5/2000 Lincare Inc Spokane WA
Customer/Insurance Billing Specialist
Worked customer accounts by working edits, billing, calling customer and
insurance companies to collect payment. I also created forms, still in use
today, for the Spanish-speaking customers reminding them of payment due,
request for insurance information.

Education:
3/1996 Spokane Community College Spokane WA
Associate Degree

I received certification for Health Unit Coordinator and a degree in AAS
(Associate of Applied Science).

4/1992 Nurses Assistant Certified
Spokane WA
I received certification for N.A.C, Medical First Aide and CPR.

5/1982 Sprague High School
Sprague WA

High School Graduate

Skills:
Bilingual - Spanish; Intermediate Currently used for 6 years
Medical Billing Specialist; Expert 9 years

References:
Steve Wilson 509-928-9036
Ronda Moore Spokane Teachers Credit Union 509-998-3032
Kelly Owens Inland Pharmaceutical Services (Supervisor)
509-326-8001
Rene` Maloon Inland Pharmaceutical Services (Direct Supervisor)
509-326-8001

I will be an asset to any organization with my skills and my hard work and
dedication.

Reference letters available

Contact
Pamela Paz-Gonzalez
1321 S Woodruff Rd
Spokane WA 99206
509-294-0709
pampazgonzalez@msn.com